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Every Tech Is An Expert – See Ingress Under The Carrier!  No Extra Test Points, No Extra Connectors, No Extra Headend Equipment and No Extra Cables!  You just select the CMTS port you want to monitor. 100% Accurate, Not An Estimate.  Monitor it 24/7.  Nationwide.


Proactive Network Maintenance (PNM) – The Future of Troubleshooting Solutions

Proactive Network Maintenance (PNM)

  • PNM is Modern
  • PNM is Networked
  • PNM is Productive

PNM is revolutionary in the cable industry and will assist cable operators be more effective identifying impairments in their cable plant.  Finding problems quickly with PNM technology will result in lowered maintenance costs for the cable operator and better cable video and high-speed data service for subscribers.  A win-win scenario.

PNM Benefits Business

  • Quickly Identify Locations of Network Impairments
  • Save Time and Money – Lower Maintenance Costs
  • Increased Subscriber Satisfaction
  • Plot Impairments on a Map!
  • Money in the Bank
  • Preemptive Troubleshooting
  • Drop in repeat calls

PNM Facts!

  • First 60 days 50% decrease in repeat calls
  • That’s between $6 – $9 dollars in savings a call
  • Spikes in summer  time calls significantly decrease
  • Detect plant faults before the customer calls you
  • Save money on truck rolls between $75 – $100


By using PNM as network probes, cable operators can collect device and network parameters. Combining the analysis of the data along with network topology and device location, it is possible to isolate the source of a problem. A proactive maintenance plan can be developed using this information.  PNM is Powered By CableLabs and Enhanced By Nimble This™